Build a WhatsApp Cart Recovery Bot That Increases Sales 2x

WhatsApp Cart Recovery Header

πŸ›’ They Didn’t Finish the Purchase. Now What?
If you run an e-commerce store, you’ve felt this pain:

  • Someone browses your product
  • Adds to cart
  • Gets distracted
  • Gone
According to Baymard, the average cart abandonment rate is 69.99%. That’s money on the table.
Enter: WhatsApp + CustomBotify = a recovery machine that talks like a human and sells like a pro.

πŸ€– Why WhatsApp Works So Well for Recovery

Unlike email, which can get buried, WhatsApp messages pop β€” and get opened instantly. WhatsApp gives your cart reminder:

  • A personal tone
  • A fast channel
  • And a high chance of a response

Here’s what a recovery message could look like:
β€œHey Jess πŸ‘‹ We saved your cart from earlier. You left your red hoodie behind! Tap below to finish checkout β€” it’s still waiting for you πŸ›πŸ‘‡β€

[Complete My Order]

WhatsApp Recovery Message Preview

πŸ”§ How to Build Your Cart Recovery Bot in CustomBotify

You don’t need to write code or hire a dev team. With CustomBotify, this takes minutes.

✨ Step-by-Step Flow:

  • Trigger: Cart is abandoned in Shopify/WooCommerce
  • Wait: 15–30 minutes delay
  • Send WhatsApp Message β€” Use name, product title, and image dynamically
  • Add CTA: Link to restore checkout
  • Optional Follow-up: Second reminder 24h later with discount
WhatsApp Flow Builder Screenshot

πŸ’¬ Make It Personal β€” Automatically

Personalized messages convert better. CustomBotify lets you use:

  • 🧍 First Name
  • πŸ›’ Product Info
  • πŸ–Ό Product Image
  • ⏳ Time since cart was abandoned
  • πŸ› Unique checkout links

And yes, all of it is automated.

WhatsApp Chat Personalization

πŸ“Š What Results Can You Expect?

  • πŸš€ 2–3x higher recovery rate than email
  • πŸ” 60%+ message open rate
  • 🧾 15–25% increase in total revenue
  • ⏱ Faster average checkout completion time

This isn’t about spamming customers β€” it’s about helping them finish what they started.

⚑ Pro Tips for Success

  • βœ… Use friendly, human language
  • βœ… Don’t wait too long β€” strike while intent is high
  • βœ… Include images & buttons
  • βœ… A/B test timing and messaging
  • βœ… Combine with email + SMS follow-up for full-funnel recovery

πŸ’‘ Bonus: Add a Discount on the Second Message

β€œHey again! Want 10% off your cart? It's yours for the next 2 hours πŸ‘‰ [REDEEM OFFER]”
Urgency + incentive = πŸ’°

πŸ” Not Just for E-commerce

This WhatsApp recovery flow can be adapted for:

  • Webinar signups
  • Online bookings
  • Coaching offers
  • Any incomplete action or lead form

βœ… Ready to Win Back Lost Sales?


Start your free trial with CustomBotify
Build your first WhatsApp cart recovery bot in 10 minutes β€” no coding, just results.
πŸ’¬ Bonus: Use our pre-built cart recovery template to launch faster.

πŸ‘‰ Start your free trial with CustomBotify
Build your first WhatsApp cart recovery bot today β€” and never leave money on the table again.